Marine Corps Systems Command serves as the Department of the Navy’s systems command for Marine Corps ground weapon and information technology system programs in order to equip and sustain Marine forces with expeditionary and crisis-response capabilities.
Gunnison has assessed, designed, developed, installed, upgraded, configured, integrated, maintained, and significantly improved USMC’s E-ITSM Suite for Incident, Problem, Work Order, Event, Change, Release, Asset, Configuration, Knowledge, Service Level, and Service Request Management. The USMC’s global E-ITSM solution supports over 300,000 warfighters and 3,000 superusers.
Remedy’s Digital Workplace Advanced has been installed and configured to act as the USMC’s front-end portal for over 90 IT and Business Services. This portal provides a single location for USMC personnel and contractors to report incidents, access knowledge articles, and order services and products.
As a direct result of our support to the USMC critical mission, Gunnison has been awarded a follow-on 5-year contract to continue its support of the Marine warfighters.